Comprehensive Service Packages

Extend your device's use and lifecycle while saving costs and keeping it simple.

Our extended warranties and comprehensive service packages aren't just for show; they're a testimony of excellent service.

Simplicity at the Core

We value simplicity at the core. We don't overcomplicate our service contracts either and keep it simple. That's not just helpful for us, but clear to you as well.
Quick Turnaround Times

Our team of technical experts play hard and work hard—and it shows. 94% of the serviced devices are shipped back to the end user in 10 days.
Longer Lifecycles — Reduced Costs

Service contracts help extend your device's life and performance. Longer lifecycles, in turn, reduce costs easily.

Service Packages Overview

Refer to our overview and check out the advantages of our Comprehensive Service Contracts. See all terms and conditions here.

	Contract Length	Product Dependant	+1 or +3 Years	3 or 5 Years
	Turn Around time	10 working days	10 working days	5 working days

Coverage	Example	Coverage	Coverage	Coverage
Shipment Receiving		❌	❌	❌
Shipment Return		✔️	✔️	✔️
Technical Support		✔️	✔️	✔️
Malfunctions	Electronic failure	✔️	✔️	✔️
Normal wear and tear	Scratched scan window	❌	❌	✔️
	Scratched LCD module	❌	❌	✔️
	Worn keypad	❌	❌	✔️
	Worn charging contacts	❌	❌	✔️
	Worn trigger switch	❌	❌	✔️
Accidental damage	Cracked LCD module due to normal usage	❌	❌	✔️
	Cracked enclosure / casing due to normal usage	❌	❌	✔️
Damage to abuse		❌	❌	❌

See all the information and download the Comprehensive Service Packages offering and easily find which package suits your needs.

During and after use, we take care of your devices. Here's how we go the extra mile for extraordinary service.

Serviced Near You

With 5 strategically located Service Centers, there's always one near you offering regional support.
Recycled

Our Service Centers don't just repair — they recycle too. Once a device has reached its end, it is taken apart and recycled accordingly. It's great for the environment and happens all according to EU regulations.
Giving Back

We're excited to extend the life of your device with our Service Contracts! Plus, for every Service Package you secure, we'll happily donate to a selected environmental charity. Together, we can make a positive impact!